Logistics and Servicing

At FAW, we're dedicated to delivering unmatched service and support, ensuring your trucks remain on the road, driving your business forward. Experience the FAW difference and discover a new level of operational excellence. we understand that downtime is the enemy of productivity. That's why we've designed our service and support offerings to keep your trucks on the road, maximising your operational efficiency and profitability.

Seamless Logistics and Servicing
No more waiting months for service and repairs. With complete manufacturing control, FAW ensures instantaneous parts production and service. We guarantee you'll be back on the road swiftly, minimizing disruptions to your business operations.

Vertically Integrated Manufacturing
Unlike other truck manufacturers that rely on contractors for parts production, FAW produces and owns every component of our vehicles, from manufacturing to aftermarket support. This vertically integrated approach eliminates unnecessary delays, ensuring timely access to genuine parts and prompt service.

Synchronized Service Intervals
We've streamlined the service process by synchronizing the maintenance intervals for all components in our trucks. This innovative approach allows our technicians to service and replace multiple parts simultaneously, reducing downtime and enabling a comprehensive overhaul in a single visit.

Nationwide Service Network
With a vast network of authorized service centers strategically located across the nation, you're never far from expert support. Our highly trained technicians, armed with the latest diagnostic tools and genuine FAW parts, are ready to provide prompt and efficient service, minimizing downtime and keeping your trucks running at peak performance.